CAREER OPPORTUNITIES

Join us on our mission to make it easier for researchers and data analysts to analyze, visualize and share survey results for business insights.

Welcome to MarketSight

We are a fast-growing analytics and visualization software and services company. Our team of creative, hard-working, and dedicated people is focused on developing and providing innovative technology solutions to market researchers and data analysts.

Many leading organizations worldwide use MarketSight to run crosstabs, perform statistical analysis, create charts, and present findings to colleagues and clients on our secure, online platform.

At MarketSight, everyone is deeply committed to our clients’ and our company’s long-term success, and we ensure that all employees have the opportunity to make a significant impact in everything we do.

Sales Engineer / Project Manager

Are you passionate about insights and analytics, like solving new problems, enjoy working with clients, and care about the integrity, practicality, quality, and timing of solutions?


As our new Sales Engineer / Project Manager working in our Newton, MA office and reporting to our Chief Executive Officer, you will work alongside our sales and professional service teams.


Half sales support and half operations, in this role you will have the opportunity to understand client needs, develop creative solutions, and manage flexible teams in addressing those needs. Applying your experiences both with clients and on projects, you will have the opportunity to shape MarketSight’s product roadmap as our analytics platform evolves and develop operational processes that will drive our professional services organization forward.


Going forward, you will be at the heart of our professional services, helping to scale, streamline and manage the evolution of our vibrant services operation.

Responsibilities
  • Ensure clients understand how MarketSight’s analytics platform can help their business
  • Evaluate client needs to map them against the platform’s existing (or roadmapped) features
  • Plan professional service projects where necessary to help the client
  • Coordinate the services team responsible for delivering on the promised solution
  • Demonstrate complex enterprise-grade software on sales calls.
  • Quantitative data analysis, with a focus on survey data
  • Identify, define, and shape needs among diverse stakeholders
  • Design solutions that leverage technology, workflow, and data management to address client needs
  • Determine level of effort and scope of work in coordination with the operational staff assigned to each project
  • Coordinate communications and scheduling of interactions and deliverables with the client and the assigned project team
  • Communicate process and status to the client, while coordinating process and progress with the project team assigned
Qualifications
  • College Degree, BS preferred, but industry experience is acceptable
  • 5-10 years experience in similar or closely-related roles


Helpful
  • Experience with consumer insights and consumer survey data in particular
  • Experience with data visualization platforms (Tableau, Dapresy, etc.)
  • Fluency in PowerPoint and other Microsoft Office solutions (Word, Excel, etc.)
  • Experience working with analytical, technological, and design teams
  • Experience in client-facing pre-sales contexts
  • Experience working with project management tools (e.g. Jira, Microsoft Project, Trello, Confluence, Slack, etc.).



Compensation & Benefits

This role offers competitive salary, a comprehensive benefits plan which includes Health, Vision, Dental, 401K, Pre-Tax Spending Accounts, and more. MarketSight recognizes every team member’s need for work-life balance by offering a generous time-off policy and flexible work schedule.

Email your resume to recruiting@marketsight.com and tell us why you’d like to join the team!

Release/Operations Engineer

As our new Release/Operations Engineer working in our Newton, MA office, you will be responsible for our production, development, and office environments. Whether that is managing our production platform’s dynamic load balancing, configuring auto-scaling, maintaining QA build environments, or making sure our email is up and running, you’ll be at the heart of MarketSight’s infrastructure. You’ll work with our engineering and QA teams to deploy new releases. You will help diagnose problems and work with the team to resolve and implement solutions, particularly in the migration of our cloud-hosted platform to AWS. You’ll also help us migrate our production environments to AWS.

Position Competencies
  • Windows Server production environments
  • IIS and SaaS software environments
  • TCP/IP networking, HTTPS, FTP, DNS, RDP, Active Directory, and certificate management
  • VM environments, including Hyper-V
  • AWS environment, including EC2, S3, RDS and VPCs
  • Windows and Microsoft Office product installation and licensing
  • Knowledge of SQL
  • Strong analytical and organization skills
  • Clear communicator with strong written and verbal skills
Qualifications
  • College Degree, BS preferred, but industry experience is acceptable
  • 3-5 years working with the afore mentioned technologies


Helpful
  • Experience working with Linux
  • Some form of scripting (PowerShell, bat, Python, bash)
  • Revision control and/or automated build systems
  • Firewall and security appliance configuration and maintenance
  • Experience with a variety of DevOps tools (Trello, Jira, Confluence)



Compensation & Benefits

This role offers competitive salary, a comprehensive benefits plan which includes Health, Vision, Dental, 401K, Pre-Tax Spending Accounts, and more. MarketSight recognizes every team member’s need for work-life balance by offering a generous time-off policy and flexible work schedule.

Email your resume to recruiting@marketsight.com and tell us why you’d like to join the team!