Privacy Policy

1. General

This statement discloses the privacy practices for marketsight.com (the "Site"), website and online service (the “Service”) of MarketSight LLC (“MarketSight” "Company," "we," "our," or "us"). We have created this privacy and security statement in order to demonstrate our firm commitment to privacy and security and to provide the basis for our customer relationships. These guidelines have been developed with the recognition that Internet technologies are rapidly evolving, and that underlying business models are still not established. Accordingly, guidelines are subject to change, and may be changed without prior notification or notice.

2. Information provided by users

MarketSight uses any information voluntarily given by our users only to enhance their experience.  MarketSight collects "personally identifiable information" such as your name, email address, residential or work address, job title and certain demographic information so that it may provide the access to the MarketSight service to its clients and their registered users.  MarketSight services include access to the MarketSight suite of data analysis, reporting and visualization software tools and custom dashboard development and maintenance.  Marketsight.com will not rent, sell, or otherwise share your information with any third party.


MarketSight allows users to subscribe to an e-mail distribution list to receive information related to MarketSight by providing an email address, which we then maintain in order to deliver information to subscribers on a regular basis.

3. Other information collected by site

Cookies
A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited and to allow easy access to restricted areas of the website. marketsight.com uses cookies to recognize you and your access privileges on marketsight.com. Cookies are also used to track your individual usage patterns on marketsight.com. Contrary to what you may have heard from other sources, cookies cannot get information from your hard drive against your will, cannot destroy files, and cannot send you viruses.

Third Party Cookies
We use third parties to provide services and certain functionality to us. We use contracts with such third parties to control their use of cookies and to limit their use of cookies to the limited purposes set forth in the contracts.

Log Files
Our Sites may automatically gather and store certain information in log files, including, without limitation, data available from your web browser, including, without limitation, IP Address, browser type, internet service provider, referring/exiting pages, operating system, date/time stamp and click stream data.

Cookie Notice
We value your privacy. Below please find a list of the cookies set or deployed by us and/or our service providers, partners, and/or subcontractors. For certain cookies no opt-out mechanism is provided. 

Analytics and Customization – Data Collection.
You have the option of opting out of these trackers:

Google Analytics
Google Audiences
DoubleClick
HubSpot
HubSpot Forms

Do Not Track Notice
Do Not Track (“DNT”) is a preference in your browser that you can set to notify websites that you visit that you do not want the websites to collect certain information about you. We do not respond to DNT signals. If you object to our practice with regards to DNT signals, you are free not to visit our Sites.

IP addresses
An IP address is a number that's automatically assigned to your computer whenever you're surfing the web. Web servers, the computers that "serve" web pages, automatically identify your computer by its IP address. We collect IP addresses for purposes of system administration, to report aggregate information to third parties and to track the use of the Site. When visitors request pages from the Site or click on a link in a mailing sent through our servers log the visitors' IP addresses. We reserve the right to use IP addresses to identify a visitor or member when it will enhance the user’s experience or if we feel it is necessary to enforce compliance with the Site's policies or to protect MarketSight, the Sites, the Site's visitors, our Internet Service Provider partners, the users or others.

Statistical analysis
From time to time, we may collect general, non-personal, statistical information about the use of the Site and the Service, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they "click" on. We collect this information from you by "passive" means through the use of technologies such as "cookies" and IP addresses, which are discussed in greater detail above. We may also group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you, other list members or any other visitors to the Site.

Agents and Third-Party Service Providers and Partners
We may sometimes use other businesses to perform certain specialized services such as ecommerce service, customer relationship management services or marketing services or other technology services. In such instances, we may provide your personally identifiable information to those businesses to the extent required for such processing or services, but they are not permitted to retain or use your information for any other purpose. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, MarketSight is potentially liable.

For EU Individuals: Your Rights under the General Data Protection Regulation
MarketSight LLC complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries transferred to the United States pursuant to Privacy Shield.  MarketSight LLC has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, MarketSight LLC is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.

Pursuant to the Privacy Shield Frameworks, EU individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States.  Upon request, we will provide you with access to the personal information that we hold about you.  You may also may correct, amend, or delete the personal information we hold about you.  An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to privacy@marketsight.com. If requested to remove data, we will respond within a reasonable timeframe.

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.  To request to limit the use and disclosure of your personal information, please submit a written request to privacy@marketsight.com.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

MarketSight LLC’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, MarketSight LLC remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless MarketSight LLC proves that it is not responsible for the event giving rise to the damage.

In compliance with the EU-US Privacy Shield Principles, MarketSight commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact MarketSight at:


MarketSight LLC
Attn: Privacy
57 Chapel Street - Suite 300
Newton, MA 02458
Phone: (617) 582-3800 or (866) 622-2763
privacy@marketsight.com

 

MarketSight LLC has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you. 

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.  See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.

You also have the right to lodge a complaint with the relevant supervisory authority in your country.

4. Data security

To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to protect the information we collect online.

5. Third-Party Sites

marketsight.com and MarketSight LLC are not responsible for the content or the privacy policies of websites to which this site may link.

On occasion, marketsight.com may use a third party permission-based list to send communications about MarketSight. These are lists maintained by third parties whose users have consented to receive emails from other companies, such as MarketSight LLC. We do not have access to the names and contact information on these lists; the third party that has the direct relationship with these users maintains the list and the opt-outs, removes, and unsubscribes. We require the list owners to identify themselves as the mailers of the email and to provide appropriate opt-out mechanisms. If you wish to be removed from a third-party list, you should direct your opt-out request to the list owner, not to marketsight.com. Nevertheless, if you have trouble opting out, or if you wish to make us aware of any issues related to a third-party mailing, you may contact us directly at unsubscribe@marketsight.com. When third-party mailings are sent with a marketsight.com reply address, MarketSight LLC also will provide a notice with information about how to opt-out of future MarketSight email marketing communications.  MarketSight may also disclose your personally identifiable information to other third parties, such as payment processors, payroll processors, marketing automation software providers, fraud customer relationship management software providers and email service providers.

Legal and Site Compliance

The Company reserves the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the Company's rights or property, other visitors, list members, or anyone else that could be harmed by such activities. The Company also reserves the right to disclose visitor or list user information when we believe in good faith that the law requires it. We may also use personally identifiable information to monitor compliance with the Site’s Terms and Conditions.

6. Subscribe/ unsubscribe

Upon request, marketsight.com will remove the email address you have provided to subscribe to our mail list from our marketing email list, thereby canceling your subscription. To unsubscribe, send an e-mail to unsubscribe@marketsight.com requesting removal from our marketing email list. Remember to provide the email address you used when subscribing.

For EU Individuals: Your Rights under the General Data Protection Regulation
Please note that some non-marketing communications are not subject to general opt-out. These include communications related to sales transactions; information about software upgrades, patches, and fixes; and disclosures to comply with legal requirements. If you are a citizen of the European Union You have the right to access, modify, restrict the processing of, object to the processing of, or have your personal information transmitted to another data controller, and to have your personal information deleted from our site. To exercise these rights please contact our Privacy Department at the address or email listed in this Notice. We will respond to your request within 30 days.

You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request. 

Change of Control / Asset Transfer
As the Company develops, we may buy other businesses or their assets or sell all or parts of our business assets. Customer and user information is generally one of the business assets involved in such transactions. Thus, in the event that the assets of the Company in whole or in parts are acquired by a third-party, customer information, including any visitor information collected through the Site would be one of the transferred assets. In the event of a corporate change in control or sale of all or parts of our business assets our users will be notified and given the opportunity to opt-out of any such transfer of their personally identifiable information to the new corporate entity or asset purchaser.

Please contact us at info@marketsight.com if you believe you have mistakenly received information after opting out or if you would like to opt out of receiving information and have been unable to use the opt-out mechanisms provided.

If you have any questions about this privacy statement, the practices of this site or your dealings with this website, you can contact: privacy@marketsight.com.